Privacy Policy

At Plumber Islamabad, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services. By accessing or using our website, you agree to the practices described in this policy.

Business Model

We connect you with plumbers. We are not plumbers ourselves. We collaborate with real plumbers who come to your home and provide you best plumbing service.

Information We Collect

We may collect the following types of information from you: Personal Information – such as your name, phone number, email address, and location when you book a service or contact us. Service Details – information about the type of plumbing service requested, your property type (residential or commercial), and appointment preferences. Technical Information – such as your IP address, browser type, operating system, and browsing activity when you visit our website. Payment Information – if applicable, we may collect limited payment details through secure third-party gateways (we do not store sensitive payment data on our servers).

How We Use Your Information

We use the collected information to: Provide and deliver our plumbing services. Contact you for appointment scheduling and service updates. Respond to your queries and customer support requests. Improve our website and customer experience. Send service-related notifications or promotional offers (only with your consent). Comply with legal obligations.

How We Protect Your Information

We take appropriate technical and organizational measures to safeguard your personal data against unauthorized access, loss, misuse, or alteration. This includes: Secure servers and encrypted communication (SSL). Limited access to personal data by authorized staff only. Regular website security monitoring and updates.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to: Improve website functionality and user experience. Track website traffic and usage patterns. Remember user preferences for faster access. You may disable cookies in your browser settings, but some features of our site may not work properly without them.

Sharing of Information

We do not sell or rent your personal information to third parties. However, we may share information in the following cases: With trusted service providers and technicians who assist in delivering plumbing services. To comply with applicable laws, regulations, or legal requests. To protect the rights, property, or safety of Plumber Islamabad, our customers, or others.

Your Rights

You have the right to: Request access to the personal information we hold about you. Request correction of inaccurate or incomplete information. Request deletion of your personal data (subject to legal or contractual obligations). Opt out of promotional emails or marketing messages.

Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of such sites. We encourage you to read their privacy policies before sharing any personal information.

Children’s Privacy

Our services are intended for adults and businesses. We do not knowingly collect personal information from children under the age of 13. If we discover such data, it will be deleted immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. Any updates will be posted on this page with the revised date.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your personal data, please contact us: 📧 Email: cs@plumberislamabad.com